In response to the increasing number of online scams and fraudulent activities, eslite hotel would like to remind you to stay vigilant and protect your personal information.
After completing a transaction through our online system, the hotel will never contact you by phone call, text message, or email to verify your bank account details, credit card information, or any other private data. We will also never ask you to operate an ATM, make a bank transfer, or provide payment for any reason, including but not limited to installment payment errors, repeated charges, incorrect orders, barcode errors, additional payment requests, or membership upgrade services.
Should you receive any suspicious calls or messages requesting such actions, please do not provide any personal information. We encourage you to contact the hotel directly at +886-2-6626-2888 for verification. You may also report suspicious activity to Taiwan’s Anti-Fraud Hotline 165 or visit the National Police Agency Anti-Fraud website for further assistance.
